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Ocean Freight Supervisor H/F

General Information

The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is one of the world's leading transportation groups with 36,000 employees spread among 105 countries where it carries out its business activities in ports, freight forwarding, railways and in oil logistics Continuously adapting to the changing needs of its customers, Bolloré Logistics has enhanced its know-how to be recognized as a leading supply chain global provider, ranked among the 10 leading global groups in the sector, including the first integrated logistics network in Africa. Being part of Bolloré Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.  

Job description

Profile

Air transport / river transport

Contract

Permanent contract

Location Job

North America, Canada, RIchmond, BC

Contract length

Full time

Mission description

Offer superior service to meet the changing needs of the clients. Manage and control the activities of the department according to the established budgets in an effort to meet the objectives.

Responsibilities:

• Know and comply with the procedures related to ocean freight.
• Supervise the workflow of the department
• Offer superior service to clients with the goal of winning their loyalty.
• Analyze and resolve internal and external conflicts.
• Create an environment of teamwork within the department.
• Manage within budget.
• Be the liaison between the ocean freight department and the accounting department.
• Monitor the agents operations in order to ensure that procedures are followed exactly.
• Manage the attendance of employees at work.
• Supervise, train and evaluate the team leaders reporting to you.
• Assist in the annual budget planning.
• Recruit the necessary personnel.
• Other duties as defined by the immediate supervisor.

 

Profile

A diploma of collegiate studies or the academic equivalent and 5-10 years experience in the industry and 1-2 years' experience in supervision.

Very good knowledge of MS Office environment; business acumen; excellent communication skills both oral and written; leadership; integrity; excellent judgment; ability to negotiate; problem-solving; team player; decision-making; communication; and composure are the principle competencies desired.