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Ocean Import Agent H/F

General Information

The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is one of the world's leading transportation groups with 36,000 employees spread among 105 countries where it carries out its business activities in ports, freight forwarding, railways and in oil logistics Continuously adapting to the changing needs of its customers, Bolloré Logistics has enhanced its know-how to be recognized as a leading supply chain global provider, ranked among the 10 leading global groups in the sector, including the first integrated logistics network in Africa. Being part of Bolloré Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.  

Job description

Profile

Air transport / river transport

Contract

Permanent contract

Location Job

North America, Canada, RIchmond, BC

Contract length

Full time

Mission description

Primary Mission:

To coordinate the activities of the ocean import department to ensure a courteous and efficient customer experience while maintaining a competitive cost structure for both Bolloré Logistics and our clients. Keep clients updated with the status of their shipment.

Responsibilities:

• Understand and comply with the procedures related to ocean import.
• Receive client orders and send them to the originating agent in order to coordinate shipments with suppliers
• Follow up with agents to ensure that the shipments are shipped on the planned date.
• Receive the bill of lading from overseas agents.
• Open files for shipment and enter data in the operational system according to the ISO standards of the company.
• Update events in the Pegasus system.
• Inform clients, via e-mail, of the details of their shipments and the date of arrival.
• Keep up to date shipment files with documents received by agents
• Invoice clients and ensure that all charges for services rendered are included and that rates are billed according to the agreement (if necessary, verify credit with the accounting department)
• Select an approved supplier for shipping amongst the ISO list of approved suppliers.
• Other duties as defined by the immediate supervisor

 

Profile

Profile:

A diploma of collegiate studies or the academic equivalent, and 1 to 3 years of experience in ocean freight is required.

Competencies and Skills Required :

Basic knowledge of Microsoft Office (Word, Excel, Outlook); fluent in English, both written and oral; ability to communicate clearly; ability to manage stress, prioritize and pay attention to detail; excellent interpersonal skills; customer service skills, team player, time management.