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Regional Head of Customer Business Solutions M/F

General Information

The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is one of the world's leading transportation groups with 36,000 employees spread among 105 countries where it carries out its business activities in ports, freight forwarding, railways and in oil logistics Continuously adapting to the changing needs of its customers, Bolloré Logistics has enhanced its know-how to be recognized as a leading supply chain global provider, ranked among the 10 leading global groups in the sector, including the first integrated logistics network in Africa. Being part of Bolloré Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.  

Job description

Profile

Sales Management / Customer relations

Contract

Permanent contract

Location Job

South-East Asia, Singapore, Singapore

Contract length

Full time

Mission description

Mission: Guarantee the deployment of the global business solutions offer (IS solutions) among the customers, within their Region or business area, in accordance with the needs and objectives of Bolloré Logistics.

Activities
A. Team management
A1. Design CBS staffing plan for the Region and manage appointment process of new CBS and/or expert CBS
A2. Build and manage CBS integration plan (including on boarding, presentations, visits and appropriate trainings)
A3. Manage skills and expertise of CBS in the Region (availability and quality) and drive talent management plans (trainings, learnings, projects)
A4. Set annual objectives and evaluate CBS performance, skills and expertise on regular basis
A5. Design and manage CBS personal career plan in the Region
B. Delivery management
B1. Follow pipe of CBS projects in the Region and ensure expertise and capacity
availability according to the business needs
B2. Supervise and control CBS activities in the Region and ensure best practices
compliance
B3. Validate CBS deliverables (requirements, presentations, trainings, specifications, implementation planning, SOP)
C. CBS expertise
C1. Act as CBS on major and/or strategic accounts (commercialization, design offer, implementation)
C2. Animate Region network to map out CBS new ideas relating to our internal tools evaluation (organize workshops, etc.)
C3. Consolidate Region ideas relating to internal tools evolution and share with MIS (Management Information Systems)
C4. Contribute to the elaboration of MIS Business Solutions Roadmap
D. Reporting
D1. Report CBS activity, projects status and review pipe of upcoming projects to Region management
D2. Report CBS activity, projects status and review pipe of upcoming projects to MIS
D3. Alert and inform Management on critical issues within CBS perimeter
E. Community networking and communication
E1. Lead and animate CBS Region network
E2. Coordinate with the other Heads of CBS the animation of the CBS worldwide
network
E3. Ensure communication between CBS network and Region functions
E4. Act as key interlocutor between CBS network and MIS
E5. Share information and vision from committees, roadmap, etc. with CBS within the Region
E6. Organize webinars to exchange with the other worldwide CBS on best practices

 

Profile

-Min. 6 years of experience in a similar role with people management experience
-Bachelor's degree in Supply Chain Management or related disciplines
-Excellent communication and inter-personal skills