Operations Coordinator
General Information
The Bolloré Group is one of the world's 500 largest companies. Led since 2019 by Cyrille Bolloré, the Group holds strong positions in three key activities: transport & logistics, media & communications and manufacturing.
For 200 years, we have been investing in growth sectors with a long-term strategy. Joining us means experiencing a family enterprise which fosters its employees' initiatives.
Bolloré, a human adventure, careers of tomorrow...
Job description
Profile
FREIGHT FORWARDING OPERATIONS
Operations Coordinator
Contract
PERMANENT CONTRACT
Location Job
Europe, United Kingdom, Aberdeen, Scotland
Mission description
The right to work in the UK is required for this position
This position is based at our Aberdeen offices in Dyce. The right to work in the UK is required
Job Purpose:
To expedite inbound and cross trade movements on behalf of our clients in their interests whilst delivering strategic objectives of the group.
Profile
Key Tasks and Responsibilities
• Planning and arrangement of international consignments according to client instructions and requirements
• Receiving of pre-alerts and shipping documentation
• End to end monitoring of inbound and outbound movements.
• Opening of files for Air, Sea Road & Courier shipments.
• Issuing customs clearance instructions and ensuring 100% compliance with AEO and customs policy
• Day to day invoicing and job costing
• Follow up of purchase orders/shipments
• Maintaince of SOPs
• Communication with overseas offices/partners
• Quoting new traffic / new trade lanes
• Ensuring we meet company DATA Quality KPI with required tracking information
• Ensuring any PM queries are cleared within KPI timeframe
• Collecting VAT/Duty from customers if required
• Other duties as reasonably requested by line manager
Minimum Education and Experience Requirements:
• Minimum 2 years sea freight experience required – customs knowledge preferred
• Computer literacy is a must
• Professional telephone manner and customer service skills are essential
• Attention to detail is vitally important
• Friendly, calm and professional manner
• Ability to handle pressure and good time-management
• Ability to adapt to change and work effectively as part of a team
• Enthusiasm and self-motivated