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Moteur de recherche d'offres d'emploi Groupe Bolloré

 

Customer Service Executive (FHS)

General Information

The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and logistics

Being part of Bolloré Transport & Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.  

Job description

Profile

EXECUTION
Customer Service Executive (FHS)

Contract

CONTRACTOR

Location Job

South-East Asia, Malaysia,

Contract length

Mission description

Customer Service
• Serve as liaison between the customer and various departments
• Allocate and process orders and provide delivery information
• Resolve customer requests, questions and complaints timely
• Input relevant data into Warehouse Management System
• Liaise and coordinate with customers and internal operations department to ensure smooth delivery of goods

Documents and Reports
• Enter cargo movement related to the customer into relevant system.
• Ensure all data entry for inbound and outbound activities are done timely
• Maintain and update records in customer's software system

Specific Activities
• Carrying out any other request made by their manager.

 

Profile

Technical
• Minimum of 2 years experience in customer service function

Behavioural
• Excellent communication
• Team player
• Rigorous
• Excellent inter-personal skills
• Organized
• Responsive

Language
• Fluent in English + local language