OPERATIONS COORDINATOR

General Information

The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses. Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients. Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and logistics

Being part of Bolloré Transport & Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.  

Job description

Mission description

THE RIGHT TO WORK IN THE UK IS A REQUIREMENT FOR THIS POSITION

Job Purpose:
To expedite inbound and cross trade movements on behalf of our clients in their interests whilst delivering strategic objectives of the group.

 

Profile

Key Tasks and Responsibilities
• Planning and arrangement of international consignments according to client instructions and requirements
• Receiving of pre-alerts and shipping documentation
• End to end monitoring of inbound and cross trade movements.
• Opening of files and issuing notices of arrival for Sea, Air, Road & Courier shipments + Cross-Trades.
• Issuing customs clearance instructions and ensuring 100% compliance with AEO and customs policy
• Booking of FCL and LCL deliveries, inclusive of merchant haulages
• Day to day invoicing and job costing
• Follow up of purchase orders/shipments
• Communication with overseas offices/partners
• Obtaining release from shipping lines, if/when required
• Regularly updating customers monthly rates
• Quoting new traffic / new trade lanes
• Ensuring we meet company DATA Quality KPI with required tracking information
• Ensuring any PM queries are cleared within KPI timeframe
• Collecting VAT/Duty from customers if required


Minimum Education and Experience Requirements:
• Sea freight experience required – customs knowledge preferred
• Good telephone manner and customer service skills are essential
• Attention to detail
• Friendly, calm and professional manner
• Ability to handle pressure and good time-management
• Ability to adapt to change and work effectively as part of a team
• Enthusiasm and self-motivated